Provide vital personal care and companionship to clients in their homes, helping them maintain independence. Key Responsibilities: • Assist with Activities of Daily Living (ADLs) including bathing, dressing, grooming, and toileting. • Help with Instrumental Activities of Daily Living (IADLs) such as light housekeeping, meal preparation, and grocery shopping. • Provide reliable companionship, safety monitoring, and medication reminders. • Electronically log all visits, tasks, and hours in real-time using the mandated Electronic Visit Verification (EVV) mobile app. Requirements & Qualifications: • Must be 18 years of age or older. • Successful completion of the AHCCCS Direct Care Worker (DCW) training/testing, or possess an active Arizona CNA / LNA license in good standing. • Active, valid CPR and First Aid certification. • Possession of a Level One Fingerprint Clearance Card issued by the Arizona DPS. • Negative TB skin test or chest X-ray clearance. • Reliable transportation, a valid driver's license, and proof of active auto insurance.

Coordinate, oversee, and deliver skilled clinical nursing care to patients in their private residences, developing personalized care plans under physician orders. Key Responsibilities: • Perform comprehensive initial assessments and regular re-evaluations of patient clinical status. • Develop, implement, and update individualized Plans of Care (POC / 485). • Administer skilled nursing care, including wound care, IV therapy, medication management, and post-surgical monitoring. • Supervise and delegate tasks to Licensed Practical Nurses (LPNs) and home health aides. • Accurately document clinical notes within 24 hours of a visit using the agency’s Electronic Health Record (EHR) platform. Requirements & Qualifications: • Active, unencumbered Registered Nurse (RN) license in Arizona (or a multi-state compact license). • Minimum of 1-2 years of clinical nursing experience (Home health or ALTCS case management experience highly preferred). • Current BLS/CPR certification. • Valid Level One Fingerprint Clearance Card. • Strong clinical judgment and independent problem-solving capabilities.

Oversee the day-to-day business, clinical, and regulatory operations of the agency, ensuring strict compliance with Arizona Department of Health Services (ADHS) and ALTCS rules. Key Responsibilities: • Manage administrative staff, coordinate billing, and oversee human resources/onboarding pipelines. • Maintain total operational compliance with A.R.S. Title 36 and A.A.C. Title 9, Chapter 10 licensing regulations. • Ensure the agency is fully audit-ready for state surveys, CHAP/accreditation inspections, and insurance network reviews. • Monitor EVV compliance rates and resolve billing or scheduling anomalies before submission to MCOs (Banner, Mercy Care, UHC). • Act as the primary point of contact for state regulators, physicians, families, and managed care organizations. Requirements & Qualifications: • Bachelor’s degree in Healthcare Administration, Business, Nursing, or a closely related field. • Minimum of 2-3 years of supervisory or administrative experience in a licensed home health or home care setting. • Deep operational knowledge of Arizona ALTCS, AHCCCS MCO networks, and EVV systems. • Exceptional organizational, communication, and leadership skills. • Must pass a comprehensive background check and possess a Level One Fingerprint Clearance Card.

Drive agency growth by building and maintaining strong referral relationships with hospital discharge planners, rehabilitation facilities, ALTCS case managers, and physicians across your service area. Key Responsibilities: • Identify and secure new patient referral sources through daily field sales and networking. • Educate healthcare professionals and families on your agency's specialized services, ALTCS eligibility, and care programs. • Represent the agency at local community events, senior expos, and professional healthcare panels. • Collaborate with the internal intake and clinical teams to ensure seamless transitions of care for new patients. • Track, analyze, and report on referral metrics and market trends to optimize growth strategies. Requirements & Qualifications: • Minimum of 1–2 years of experience in healthcare sales, marketing, or business development (Home health, hospice, or ALTCS/Medicaid marketing experience highly preferred). • Deep understanding of the local healthcare ecosystem, physician groups, and discharge networks. • Exceptional communication, presentation, and relationship-building skills. • Self-motivated and target-driven with excellent time management. • Valid Arizona driver's license, reliable vehicle, and clean driving record for daily travel. • Must possess or be able to obtain a Level One Fingerprint Clearance Card.

Deliver high-quality, compassionate skilled nursing care directly to patients in their homes under the supervision of a Registered Nurse (RN) and in accordance with physician orders. Key Responsibilities: • Provide skilled clinical interventions including wound care, vital sign monitoring, medication administration, and diabetic management. • Educate patients and their family caregivers on specialized treatment plans, disease management, and safety protocols. • Observe, record, and promptly report any changes in patient clinical status or behavior to the supervising RN Case Manager. • Complete and submit accurate, detailed electronic clinical notes within 24 hours of each patient visit. • Participate in care coordination meetings to ensure continuous quality improvement for patient outcomes. Requirements & Qualifications: • Active, unencumbered Licensed Practical Nurse (LPN) license in Arizona (or a multi-state compact license). • Minimum of 1 year of clinical nursing experience (Home health or private duty nursing experience preferred). • Current BLS/CPR certification. • Valid Level One Fingerprint Clearance Card issued by the Arizona DPS. • Negative TB skin test or chest X-ray clearance. • Reliable transportation, a valid driver's license, and proof of active auto insurance.

Support individuals who need light assistance to remain safely in their homes by focusing primarily on maintaining a clean, comfortable, and healthy living environment alongside basic personal care. Key Responsibilities: • Perform essential household tasks, including light housekeeping, dusting, vacuuming, laundry, and changing linens. • Plan, prepare, and clean up nutritious meals tailored to the client's dietary needs and preferences. • Assist with running errands, grocery shopping, and escorting clients to local medical appointments. • Provide essential companionship, cognitive stimulation, and gentle assistance with walking or transferring. • Accurately record all completed home visits and routine household tasks in real-time using the Electronic Visit Verification (EVV) mobile app. Requirements & Qualifications: • Must be 18 years of age or older. • Compassionate, dependable, and dedicated to supporting seniors and individuals with disabilities. • Active, valid CPR and First Aid certification. • Possession of a Level One Fingerprint Clearance Card issued by the Arizona DPS. • Negative TB skin test or chest X-ray clearance. • Reliable transportation, a valid driver's license, and proof of active auto insurance.

As the primary point of contact for our agency, the Intake Coordinator / Medical Scheduler manages the entry point of patient care and coordinates field staff logistics. This role bridges the gap between our referral sources, patients, and clinical team. You will handle incoming referrals from ALTCS case managers and hospitals, verify insurance eligibility, secure authorizations, and optimize field schedules for our nurses and caregivers. • Reports To: Director of Nursing (DON) • Job Type: Full-Time, On-Site/Office Key Responsibilities • Referral Processing: Act as the first point of contact for incoming patient referrals from physicians, hospital discharge planners, and ALTCS case managers; ensure all intake documentation is accurately entered into the Electronic Health Record (EHR) system. • Insurance Verification & Authorization: Verify Medicaid (AHCCCS) and ALTCS managed care plan eligibility (e.g., Banner, Mercy Care, UnitedHealthcare) and proactively secure, track, and renew prior authorizations for all requested services. • Staff Scheduling & Matching: Build, coordinate, and maintain daily/weekly schedules for field nurses (RNs/LPNs) and Direct Care Workers (DCWs). Match caregivers with patients based on geographic proximity, skill level, and client preference. • Clinical Liaison Support: Work hand-in-hand with the Director of Nursing to schedule initial nursing assessments, coordinate urgent start-of-care cases, and communicate schedule modifications immediately. • Compliance & Communication: Monitor scheduling queues to ensure zero missed visits. Call patients to confirm schedules, follow up on missed appointments, and keep meticulous administrative notes for regulatory audit preparedness. 🛠️ Requirements & Qualifications • Experience: Minimum of 1–2 years of experience in healthcare intake, scheduling, or medical administrative support (Home health or ALTCS/AHCCCS agency experience is highly preferred). • Technical Skills: Proficiency with Electronic Health Records (EHR) software and medical scheduling databases. Experience with Arizona’s Electronic Visit Verification (EVV) logic or Sandata/HHAeXchange platforms is a major plus. • Knowledge Base: Familiarity with medical terminology, prior authorization processes, and Arizona Medicaid/ALTCS plan frameworks. • Communication Style: Strong interpersonal skills with a professional, empathetic telephone presence. Must be highly organized and capable of handling competing priorities in a fast-paced office environment. • Background Clearances: Must pass a comprehensive background check and possess or be eligible to obtain an Arizona Level One Fingerprint Clearance Card.